Privacy Policy

Last updated: October 17, 2026

This Privacy Policy explains how Jafuns Appliance Repair (Jafuns LLC) handles information when you use our website, request appliance repair, or contact us. It covers our WordPress website and our handling of service inquiries. Third-party services have their own privacy policies, as explained below.

Information you provide

When you contact us by phone, email, or our Housecall Pro repair request form, we receive the information you provide. This may include your name, phone number, email address, service address and ZIP code, appliance details, a description of the problem, photographs you choose to upload, and messages about your request. Please provide only information needed for your inquiry and avoid including sensitive personal documents in descriptions or photographs.

How we use information

We use inquiry and service information to respond to you, check service-area availability, arrange appointments, communicate about diagnostics and repairs, prepare estimates, provide customer support, and keep service and warranty records. Website technical information helps operate, secure, and troubleshoot the website. We may also retain or disclose information when needed to meet applicable legal obligations or address disputes.

Service providers and communications

Our website is built with WordPress and hosted by Hostinger. Hosting and website infrastructure may process technical information such as IP addresses, browser details, requested pages, and access or error logs.

We use Housecall Pro for online repair requests and service administration. The form on our Contact page is embedded from Housecall Pro; Order Repair links also open its form. Information submitted through that form is processed by Housecall Pro and made available to us for handling your request. Loading the form connects your browser to that provider even before you submit it. Its cookies, technical processing, and privacy practices are described in the Housecall Pro Privacy Policy.

Our business email and telephone services use Google Workspace and Google Voice. If you email, call, text, or leave voicemail, your contact details and the content you provide are processed through those communication services so we can respond. See Google’s Privacy Policy.

Information relevant to a service request may be accessed by the people and providers helping us respond to the request or perform the service. Contact us if you have questions about a particular disclosure or service provider.

Cookies and third-party content

WordPress uses cookies for authorized staff sign-in and administration. You do not need a WordPress account to view our service pages or contact us. Hosting infrastructure and embedded services may also use cookies or similar technologies for operation, security, and their own features.

The embedded Housecall Pro form may load its own supporting services, including spam-prevention tools. Those providers may receive technical information about your browser and interaction with the form. The form displays its own consent language, including an optional marketing text-message checkbox. Review that language before choosing to opt in; submitting a service inquiry does not mean you must select an optional marketing checkbox.

Our reviews are displayed as website cards with source links to Housecall Pro and Thumbtack. If you follow an external link, the destination website’s privacy practices apply. You can manage cookies through your browser settings. Blocking cookies or third-party content may affect embedded forms; you may instead call or email us.

Google Analytics and advertising tags have not been added to this WordPress website as of the update date above. If we add such tools, we will update this policy to describe their use and provide applicable choices. Tools used on our separately hosted previous website are not automatically installed here.

Retention and security

We keep information as needed to handle inquiries, provide services and warranty support, maintain business records, and meet applicable obligations. Retention depends on the information and purpose; this policy does not promise a single deletion period for every record. Service providers may have their own retention practices. No website, email, or communication service can guarantee absolute security.

Your questions and choices

You may contact us to ask what information we hold about your interactions with us, correct inaccurate contact details, or request deletion where applicable. Some records may need to be retained for service, warranty, legal, or security reasons. We may need to verify that a request concerns your information before responding. To stop promotional texts, follow the instructions shown with the relevant consent or message; contact us if you need help.

Contact us and policy updates

For privacy questions or requests, contact Jafuns Appliance Repair at repair@jafuns.com or (810) 207-1112. Business hours are Monday–Friday, 8:00 AM–8:00 PM. We may update this policy as our website or services change; the date above identifies the latest version posted here.